When we come up with a set up that is basically automated, delivered with the internet as the tool for delivery or any other electronic network from information technology we call it a digital service. In the current generation, almost all functions are either digitalized or in the process of being digitalized. Television networks, marketing of services, even employment is taking a digital platform currently. All this is because using information technology is more convenient to both the giver and the receiver. Furthermore, a digital platform provides a global access market for products and services.
Main guidelines for the use of the digital services
For us to use digital services appropriately, we need proper protocols to guide us. First, choose appropriately the kind of information technology function you need depending on the problem at
hand you want to solve. Whenever we make a wrong decision, it makes the entire digitalization of tasks seem vague. After choosing appropriately, ensure that all postings made on behalf of an organization are approved by relevant authorities. This is to avoid the unnecessary hoax planned by people with malicious intent. In other words, manage security and privacy issues by employing necessary security models. Thirdly, use an updated technical standard to ensure a good customer experience. Lastly, ensure that that the information technology functions are easily accessible to both the providers and consumers with an easy content to understand written in a language that one may use to benefit his or her own self.
Limitations in using Digital Services
Cybercrimes continue to increase day by day and various security personnel are not fully equipped to deal with such problems. Furthermore, digital illiteracy has been a major hindrance while using digital services. Very few milestones have been achieved in digital literacy. So, prevention remains the main tool.
The logo representing the service.
Should if possible be an icon version of the service’s logo. It should at least have a resolution of 256 x 256 px (lower resolutions are also possible). The background should be transparent unless background color is part of the logo. It should not have rounded corners unless this is part of the permanent design.
Words or short phrases that is natural to associate with the service.
It is important that there is a specific relationship between the tags and content or features the services provides. Remember that words that are spelled differently in singular and plural may have different meanings. For example, a service that is a game, should be tagged with “game” to indicate this, while a site where you can play lots of small games should be tagged with “games”. Some tags provide indications on the topic of the service, others on specific features the service are offering.
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